Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology)

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  1. 8 votes
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      3 comments  ·  General  ·  Admin →
      Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

      Hi there -
      I'm really sorry for the trouble with the app!

      What happened
      I made a mistake and released a bug in version 5.11 of Vocabology that causes it to crash when run on devices not running the latest version of Apple's iOS operating system (iOS 6).

      How to fix this
      To get the latest version of Vocabology to run on your device, you'll need to update the the latest version of Apple's operating system. This operating system is supported on the following devices, and is a free update:
      * iPhone 5
      * iPhone 4S
      * iPhone 4
      * iPhone 3GS
      * iPad 3
      * iPad 2
      * iPod Touch 4th generation

      Here are instructions for how to update to iOS6:
      http://lifehacker.com/5944280/how-to-download-and-update-to-ios-6

      Again, I'm sorry for the trouble. Please let me know if these instructions aren't clear or if you have any other concerns.

      Best,
      Benjamin Truitt
      ThatWith.Me, LLC

    • 1 vote
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        under review  ·  2 comments  ·  General  ·  Admin →
        Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

        Can you please elaborate on this idea?

      • 2 votes
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          planned  ·  1 comment  ·  General  ·  Admin →
          Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

          Hi there -
          We'll work on making this more clear in a future version, but happily, it is possible to transfer your purchases between devices as long as you use the same iTunes account.

          Here's how:

          1) Be sure to use the same iTunes account as before. Apple will detect that you've already paid for the in-app purchase and will not charge you again.

          2) You'll need to tap the button to purchase the item(s) you'd bought before, then agree to purchase it / them. At that point you should see another alert from Apple that says you've already paid for this. Agree to continue and you'll get the purchase without having to pay more money.

        • 1 vote
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            under review  ·  3 comments  ·  General  ·  Admin →
            Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

            Hi there -
            Can you help me understand the "figgeting" you mention?

            I bet that you are referring to behavior we have in the app that switch to the current word list when the app launches, is that right?

            We might make this optional - would that be a good idea in your case?

          • 3 votes
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              planned  ·  4 comments  ·  General  ·  Admin →
              Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

              What a cool idea! We could probably do this based on the number of people who have marked a word as a favorite. What do you think?

            • 7 votes
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                planned  ·  4 comments  ·  General  ·  Admin →
                Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

                Thanks for your input!

                I agree that the example sentences are the area of Vocabology that would benefit the most from improvement.

                We'll be working on this soon. Thanks for your input and your patience!

              • 40 votes
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                  3 comments  ·  General  ·  Admin →

                  We’re going to have to give this some thought because we want to be sure to respect the current look-and-feel. Any ideas on how we can accomplish this while maintaining the book-like feel?

                • 2 votes
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                    1 comment  ·  General  ·  Admin →
                    Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

                    Hi There -
                    It turns out that Apple made a change in iOS 5 that disables alerts from Vocabology by default. To re-enable these alerts, here is what you need to do:

                    1) Launch the built-in 'Settings' app on your iOS device
                    2) Tap the 'Notifications' settings group
                    3) Scroll down to 'Vocabology', then tap on this settings group
                    4) Adjust the settings to suit your preferences

                    We will start work soon on an update that removes the duplication between our settings screen within the app and the settings described above.

                    Sorry for the inconvenience, and happy learning!
                    -Benjamin

                  • 9 votes
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                      under review  ·  2 comments  ·  General  ·  Admin →
                      Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

                      I'd love to understand this more fully. What is the reason for wanting to delete the entire history?

                    • 1 vote
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                        under review  ·  1 comment  ·  General  ·  Admin →
                        Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

                        I'm sorry to hear that you're experiencing this trouble after launching the app! This sounds like you've found a rare bug that'll we'll need to figure out and fix.

                        In the meantime, here are a couple of suggestions that will hopefully get the app un-stuck for you:

                        1) Try terminating the app and relaunching
                        2) Failing that, try uninstalling the app, then reinstalling

                        To terminate the app, exit the app by pressing the home button at the bottom of your device, then double-tap the home button to see the fast-app-switching view, locate the app, hold your finger on it until it jiggles, then tap the red minus sign

                        To uninstall the app, find the app's icon, hold your finger on it until it jiggles, then tap the red minus sign

                        If you get a chance, please let us know if either of these suggestions fixes the issue for you. Sorry for the trouble!

                      • 154 votes
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                          21 comments  ·  General  ·  Admin →

                          Great idea. I’m thinking this could go in the Favorites tab, but am also considering some sort of social idea so that other people could follow your list of words. Any suggestions on how you’d like to see this work?

                          Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

                          Hi Bee Balm -
                          The current version supports removing words from your history. Here's how:

                          1) Tap the 'history' tab
                          2) Tap the 'edit' button in the navigation bar at the top
                          3) Find the annoying word you want to remove (e.g. Applesauce - seriously, what were they thinking!)
                          4) Tap the red minus sign
                          5) Tap the delete button
                          6) When you are finished editing your history, tap the 'done' button in the navigation bar

                          Hope that helps!

                        • 0 votes
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                            under review  ·  2 comments  ·  General  ·  Admin →
                            Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) commented  · 

                            I apologize for the notifications popping up even when disabled! That sounds very annoying and I promise to look into this ASAP.

                            Regarding the fact that the notifications popup even when other apps, or on the phone, unfortunately, this is just how Apple's notification system works. We're hoping that this will see better support in the next version of iOS.

                            At any rate, thanks a lot for your input and I'll update again soon once I figure out the bug you've reported.

                            Benjamin TruittAdminBenjamin Truitt (CEO, Vocabology) shared this idea  · 

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